FAQs

Frequently Asked Questions

Our MOQ is 100pcs for EACH custom design. New customers can start with 50 pcs to check the quality.

Yes, we offer pre-production samples with only a mold charge. Sampling takes approximately 7-10 days and mass production another 10-15 business days. Please allow enough time for production.

Yes, we will send you proof in 1-3 workdays after receiving your order. Production begins only after we get your approval of the artwork.

Our production lead time is usually around 7-15 workdays (depending on the products) after receiving payment and your artwork approval.

Yes, We offer a 100% quality guarantee. For improper production, we will either refund you the money or rapidly remake the products for you.